Restrictions

1. We shall reject any goods containing of the following:

   1. Hazardous, explosive, flammable and unsafe items (both new and used items)

      • Power banks

      • Battery

      • Gas

      • Firework

      • Oil

   2. Cash, cards and equivalent document

      • Credit cards

      • Debit cards

      • Cash cards

      • Bond

      • Bearer forms

      • Negotiable instruments

   3. Illegal items and substances

      • Toxic chemicals

      • Narcotic

      • All types of cigarettes, electronic cigarettes and related products

      • Illegal goods or prohibited by law and related regulations

      • etc.

   4. Live animals and body part

      • Dogs

      • Cats

      • Poultry

      • Livestock

      • etc.

   5. Human remains or body part

      • Scenes of humans or animals, parts of the body or organs

   6. Valuable items

      • Gold bar

      • Silver bar

      • Tax stamps/stickers

      • Precious metals/stones

      • Collectable objects such as antiques and art

   7. Real or imitation weapons

      • Firearms

      • Weapons parts thereof

      • Explosives

      • Ammunition

   8. Pornographic material

   9. Packages that required to obtain a special permit for transportation, import or export

   10. Any item(s) of an aggregate value do not exceed 1,500,000kip

2. The following goods can be delivered, but cannot be claimed for damages.

   1. Any unpacked / loose items that can easily be damaged in transit.

   2. Documents

      • Passport or other official ID

      • ID card

      • Driving license

      • Confidential Letters/Documents

   3. Fragile

      • Products made of glass(e.g Beer, Alcohol, Wine, Vase, etc..)

      • Ceramics

      • Flowers

      • Plants

      • Foam Box

   4. Food

      • Snacks, chocolate, candies

      • Meat

      • Seafood

      • Kimchi/sauce

      • Ice

      • Chilled and frozen foods

      • Milk and other dairy products

      • Cakes and desserts

      • Fruits and vegetables

      • Egg

   5. Second hand electronics

      • Laptops / Computer

      • Smartphone

      • Printer

      • Air conditioner

      • Refrigerator / Freezer

      • Microwave

      • Washing machine

      • Dispenser

3. The Company has the right to refuse delivery if the delivery item falls within the listed at Clause ① or ② above.

4. If the Company is unable to contact the Customer at the drop-off location, the Company shall have the obligation of storage but shall not be liable for damage or loss of the Goods.

1. The latest update date: 1st Mar, 2024